AI Virtual Employees: A Product Metaphor with Governance
Use named agent personas to organize roles and ownership while keeping legal authority and accountability with people and organizations.
The Metaphor
A name, designation, specialization, and manager can make an agent easier to route, monitor, and discuss. The agent remains software, not an employee or independent decision-maker.
Role Configuration
Instructions, tools, scopes, budgets, policies, and escalation paths define the actual operating boundary. Labels should not substitute for access control.
Ownership
Every deployed agent needs a human or team owner responsible for evaluation, permissions, incidents, changes, and retirement.
Frequently asked questions
How many virtual employees are available?
Use the live product facts endpoint for current built-in registry totals; tenant-created agents vary.
Can an agent manage people?
It can support configured workflows, but legal employment authority and accountability remain with authorized people.
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